What is the deadline to make a return?

The deadline for any refund is 30 days from receipt of the package

 

How should I do to return an item?

If you are not satisfied for whatever reason, go to the contact section of our website, Returns and Guarantee option, and send the product to the following address:

Muñoz Jeweler Salvador

Av. Ronda Norte, nº15

Postcode: 30009 - Murcia (Spain)

Shipping costs are borne by the customer.

 

How will I receive my refund?

Once approved the return, the amount in the same manner in which you made your purchase you will receive

 

When will I receive my refund?

After approving the return (items must be in perfect condition and keep the original packaging) you will receive a confirmation email telling you that the amount is credited to your account within days.